Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual
Reservationless meetings 9-13
February 27, 2004
Cisco MeetingPlace Audio Server System Manager’s Guide
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You can also configure a complementary “reservationless WebConnect”
service for MeetingPlace Web. For more information see the MeetingPlace
Web System Manager’s Guide. However, because WebConnect and RSNA
work independently, you must ensure that each is configured correctly to
be synchronized.
service for MeetingPlace Web. For more information see the MeetingPlace
Web System Manager’s Guide. However, because WebConnect and RSNA
work independently, you must ensure that each is configured correctly to
be synchronized.
Resolving recorded user name problems
A user may have a different recorded name on each server. The first time that
logged-in users attend a meeting hosted on each remote server, they are asked
to record their name.
logged-in users attend a meeting hosted on each remote server, they are asked
to record their name.
If users do not like their user name on some server, have them note the
meeting with the undesirable recording, and tell their system manager. The
system manager should then find that meeting, determine which server is the
problem, and give users the phone number to call to access that server. Users
can then enter their profile on that server and rerecord the user name.
meeting with the undesirable recording, and tell their system manager. The
system manager should then find that meeting, determine which server is the
problem, and give users the phone number to call to access that server. Users
can then enter their profile on that server and rerecord the user name.
Alarm codes for RSNA
The following table describes minor alarms that may be generated by the
RSNA feature. These descriptions may help system managers to troubleshoot
problems.
RSNA feature. These descriptions may help system managers to troubleshoot
problems.
Alarm
Description
0x30130 (196912) "RSNA
transfer loop? UserID=%d
MtgOwner=%d"
transfer loop? UserID=%d
MtgOwner=%d"
(Minor alarm) RSNA transfer loop. Indicates an
inter-server configuration conflict or user
database synchronization problem.
inter-server configuration conflict or user
database synchronization problem.
0x30134 (196916) "RSNA
user unknown,
user=%08x%08x%08x%08x"
user unknown,
user=%08x%08x%08x%08x"
(Minor alarm) User identified in an RSNA
transfer is unknown. Indicates a user database
inter-server synchronization problem.
transfer is unknown. Indicates a user database
inter-server synchronization problem.
0x30137 (196919) "RSNA:
Password mismatch,
user=%08x%08x%08x%08x"
Password mismatch,
user=%08x%08x%08x%08x"
(Minor alarm) Password provided in the transfer
information block does not match the local user's
password. Indicates an inter-server database
synchronization problem.
information block does not match the local user's
password. Indicates an inter-server database
synchronization problem.
0x30138 (196920) "RSNA:
Info block verification failed,
ex=%#x"
Info block verification failed,
ex=%#x"
(Minor alarm) Corrupted information block
received from the transferring server. Indicates
the information was corrupted in transmission, a
software version mismatch, clock skew, or an
attempt at forgery. Look up the secondary
exception code (ex=) for more specifics.
received from the transferring server. Indicates
the information was corrupted in transmission, a
software version mismatch, clock skew, or an
attempt at forgery. Look up the secondary
exception code (ex=) for more specifics.