Cisco Cisco Unified MeetingPlace Audio Server Maintenance Manual
2-12 Getting started
Cisco MeetingPlace Audio Server System Manager’s Guide
February 27, 2004
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Class-of-service privileges
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Meeting preferences
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Notification information (e-mail address)
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Attend information (phone number and pager number)
As the system manager, you are responsible for maintaining a directory of
users and their associated privileges (as is the case with many in-house
communications systems, such as e-mail, groupware, and voice mail
systems).
users and their associated privileges (as is the case with many in-house
communications systems, such as e-mail, groupware, and voice mail
systems).
The amount of ongoing work for profile maintenance often depends on the
level of up-front planning and coordination you perform. If you have
MeetingPlace Directory Services Gateway or can obtain database access to
user lists from another source, such as an e-mail system directory or a human
resources database, you can easily automate the process of synchronizing
MeetingPlace with that other source.
level of up-front planning and coordination you perform. If you have
MeetingPlace Directory Services Gateway or can obtain database access to
user lists from another source, such as an e-mail system directory or a human
resources database, you can easily automate the process of synchronizing
MeetingPlace with that other source.
If you do not have a means of synchronizing MeetingPlace with another
source of users, you must set up a fulfillment process for new users who
request MeetingPlace profiles.
source of users, you must set up a fulfillment process for new users who
request MeetingPlace profiles.
Planning internal support
As system manager, you are responsible for planning and implementing the
various levels of support in your organization. Some support considerations
include:
various levels of support in your organization. Some support considerations
include:
•
Decentralized, departmental support
. For the bulk of simple requests,
such as help with scheduling or forgotten passwords, MeetingPlace can
empower departmental support personnel or administrative assistants to
provide help. In MeetingPlace, special department contacts have privileges
to support a subset of the overall user community.
empower departmental support personnel or administrative assistants to
provide help. In MeetingPlace, special department contacts have privileges
to support a subset of the overall user community.
•
Company-wide support.
Either a company receptionist or help desk
personnel can provide attendant-level support. MeetingPlace attendants
have privileges to support all users.
have privileges to support all users.