Cisco Cisco WebEx Meetings Server 2.6 White Paper

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© Copyright 2013 by Cypress Consulting, 
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II. Analysis of Key Findings 
As summarized, all five interviewed customers shared: 
1.  A requirement for on-premises web conferencing 
deployments
2.  A preference for integrated communications and 
collaboration from a single vendor
3.  High marks for CWMS product features – platform, system 
administration, and user experience 
4.  Anticipated productivity increases and cost decreases 
from a CWMS deployment
Specific findings and associated analyses are covered in the 
following four sections with each containing related quotes 
from companies interviewed. 
1.  On-premise Mandates and Deployments 
Trending Up Just as CWMS is Released 
Some industries such as Healthcare, Financial Services, and 
Government are slower to accept public cloud deployments 
due to compliance requirements. For the two public agencies 
interviewed, security mandates eliminated a public cloud 
option. 
For heavy conferencing users with strong local and wide area 
networks like the U.S. public agency, an on-premises capital 
expense cost structure was preferred to a public cloud 
operating expense cost structure. Further, the China service 
provider and Lancaster University, who would like to integrate 
CWMS to its learning management system
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, concluded that 
an on-premises solution provides a level of integration control 
not available from public cloud offerings. 
Frost and Sullivan market analysis, in fact, predicts faster on-
premises license revenue growth in each of the next two years 
– more than 20 percent – compared to public cloud growth – 
15 percent (Figure 1).
In summary, it appears CWMS version 1.0 is hitting the 
market at a good time, just as on-premises web conference 
deployments are trending up compared to public cloud 
conferencing. This should lead to a fast start for CWMS.
A fixed expense at the time of purchase versus 
monthly billing is a much better cost model for us, 
and a requirement from our finance team.
– China service provider
Because of the nature of our business and the 
sensitivity of the information we deal with, we 
require an on-premise conferencing solution.  
Cloud is not an option for us.
– US public agency
Figure 1.  Frost & Sullivan: “Analysis of the Global Web Conferencing Market,” 09/11
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Customer Quotes