Cisco Cisco WebEx Meetings Server 2.6 White Paper
Cypress
Consulting
© Copyright 2013 by Cypress Consulting,
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2. Integrated UC&C Requirements Favor the
Broad Cisco Collaboration Portfolio
Broad Cisco Collaboration Portfolio
Four of the five customers interviewed placed a high value
on integrated end-to-end unified communications solutions,
and made unfavorable statements regarding multi-vendor
deployment complexity. To these customers, integrated voice,
video, web, instant messaging, and mobile communications
from a single vendor are necessary to gain desired levels of
efficiency. Even seemingly small features, such as user option of
phone or PC headset and consolidated scheduling of audio and
video conferencing, were expected to produce strong benefits.
on integrated end-to-end unified communications solutions,
and made unfavorable statements regarding multi-vendor
deployment complexity. To these customers, integrated voice,
video, web, instant messaging, and mobile communications
from a single vendor are necessary to gain desired levels of
efficiency. Even seemingly small features, such as user option of
phone or PC headset and consolidated scheduling of audio and
video conferencing, were expected to produce strong benefits.
Because of its perceived lack of an end-to-end offering and
poor integration with IP telephony, two customers dismissed
the Microsoft Lync solution, and favor the Cisco approach.
poor integration with IP telephony, two customers dismissed
the Microsoft Lync solution, and favor the Cisco approach.
Thus, from the interviews, it is clear that these customers
are looking for one solution to simplify IT and improve the
user experience. Again, the timing of the CWMS entry into
the market, and into the Cisco broad collaboration portfolio
(Figure 2), bodes well for this first release of the on-premises
WebEx solution.
are looking for one solution to simplify IT and improve the
user experience. Again, the timing of the CWMS entry into
the market, and into the Cisco broad collaboration portfolio
(Figure 2), bodes well for this first release of the on-premises
WebEx solution.
“
Customer Quotes
”
A large part of why we’re choosing CWMS is
because of its integration with Cisco unified voice,
video, and collaboration.
because of its integration with Cisco unified voice,
video, and collaboration.
– Ian Anderson, Lancaster University, UK
With a single UC&C vendor, we get a common user
experience, streamlined administration, and one
place for support, which is far better than a range of
products from different vendors.
experience, streamlined administration, and one
place for support, which is far better than a range of
products from different vendors.
– US public agency
With its end-to-end communications portfolio,
Cisco easily won against Microsoft and other
vendors; no one other than Cisco can provide that.
Cisco easily won against Microsoft and other
vendors; no one other than Cisco can provide that.
– U.S. public agency
Figure 2. Cisco Collaboration Portfolio