Cisco Cisco WebEx Meetings Server 2.6 White Paper
Cypress
Consulting
© Copyright 2013 by Cypress Consulting,
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5
3. High Remarks for Platform, System
Administration, and User Experience
Indicates A Market Advantage
Administration, and User Experience
Indicates A Market Advantage
A. Platform
All five customers have similar expectations of an enterprise
collaboration platform; it should be scalable, virtualized,
secure, and integrated to voice, email, and directory solutions.
collaboration platform; it should be scalable, virtualized,
secure, and integrated to voice, email, and directory solutions.
While this first version of CWMS has room for improvement
in the area of integration to directory services, customers
understand that enhancements to this feature are coming
and are willing to work with Cisco as the product continues
to evolve and mature. Regarding scalability, customers are
somewhat satisfied with the platform’s current capacity but
expect higher user counts going forward.
in the area of integration to directory services, customers
understand that enhancements to this feature are coming
and are willing to work with Cisco as the product continues
to evolve and mature. Regarding scalability, customers are
somewhat satisfied with the platform’s current capacity but
expect higher user counts going forward.
For other platform features, such as security and virtualization,
high marks were given. And all customers stated clearly that
the platform security features, such as SSL data encryption,
SIP teleconferencing encryption, and support for Federal
Information Processing Standards (FIPS) 140-2 Level 1
encryption, met their requirements.
high marks were given. And all customers stated clearly that
the platform security features, such as SSL data encryption,
SIP teleconferencing encryption, and support for Federal
Information Processing Standards (FIPS) 140-2 Level 1
encryption, met their requirements.
B. System Administration
Easy installation, configuration, and telephony integration
were highlighted by all four beta candidates when asked
about their hands-on experience with CWMS.
were highlighted by all four beta candidates when asked
about their hands-on experience with CWMS.
Specific praise was given to the ease and speed of the system
deployment wherein three interviewees claimed that the
whole deployment was completed in less than two hours.
Further, three of the beta candidates also had very positive
remarks on the administration console (Figure 3) while one
stated it did not have enough automated reports on current
and future meeting use.
deployment wherein three interviewees claimed that the
whole deployment was completed in less than two hours.
Further, three of the beta candidates also had very positive
remarks on the administration console (Figure 3) while one
stated it did not have enough automated reports on current
and future meeting use.
Overall, customer sentiment on CWMS system administration
was strong, with consensus that it is a great start for a
1.0 version.
was strong, with consensus that it is a great start for a
1.0 version.
“
Customer Quotes
”
“
Customer Quotes
”
With CWMS as an application that runs on VMware
and Cisco UCS, we can use all the same platform
administration tools as other virtualized applications.
and Cisco UCS, we can use all the same platform
administration tools as other virtualized applications.
– Ken Sinfield, Dimension Data
We tested CWMS under many scenarios, and the
system performed well. We had no problems at
all in trials with 100 user meetings.
system performed well. We had no problems at
all in trials with 100 user meetings.
– China service provider
The security features of CWMS, including voice and
data encryption, and password protection, are all a
benefit to us.
data encryption, and password protection, are all a
benefit to us.
– Australia public agency
It’s helpful to have multiple ways to deploy CWMS and
not have to shoehorn our infrastructure to fit WebEx.
Rather, it’s the other way around.
not have to shoehorn our infrastructure to fit WebEx.
Rather, it’s the other way around.
– Ian Anderson, Lancaster University, U.K.
Figure 3. CWMS Administration
The CWMS platform is quite simple to deploy and
maintain. It only took us one hour to install the whole
system.
maintain. It only took us one hour to install the whole
system.
– Ken Sinfield, Dimension Data
I was pleasantly surprised at the simplicity of
integrating CWMS to Cisco Unified Communication
Manager, as well as enabling mobility and high-quality
video.
integrating CWMS to Cisco Unified Communication
Manager, as well as enabling mobility and high-quality
video.
– Ken Sinfield, Dimension Data
The installation was very easy and configuration
screens were simple to navigate. It took us less than
two hours to deploy.
screens were simple to navigate. It took us less than
two hours to deploy.
– U.S. public agency
The dashboard looks good and will allow for easy
real-time monitoring of CPU, memory, and other
resources. As an example, we can set alarms on system
parameters, and when thresholds are reached, the
system will send email alerts.
real-time monitoring of CPU, memory, and other
resources. As an example, we can set alarms on system
parameters, and when thresholds are reached, the
system will send email alerts.
– Chinese service provider