Cisco Cisco WebEx Meetings Server 2.6 White Paper
Cypress
Consulting
© Copyright 2013 by Cypress Consulting,
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6
C. User Experience
User experience is where CWMS gets its highest marks, which
is not surprising given the fact that CWMS draws straight from
the public cloud version, now over 10 years old, with over 6.8
million registered hosts, 7.6 million monthly meetings, and 1.8
million mobile client downloads.
is not surprising given the fact that CWMS draws straight from
the public cloud version, now over 10 years old, with over 6.8
million registered hosts, 7.6 million monthly meetings, and 1.8
million mobile client downloads.
Customers interviewed were familiar with other web
conferencing products and agreed the CWMS user experience
is a strong competitive advantage. Further, they cited the
iPhone and iPad clients (Figure 4) are a distinct benefit versus
comparable solutions.
conferencing products and agreed the CWMS user experience
is a strong competitive advantage. Further, they cited the
iPhone and iPad clients (Figure 4) are a distinct benefit versus
comparable solutions.
All interviewed had been waiting for this product, looked
forward to providing the WebEx experience to employees
from their data center, and were pleased that version 1.0 is
now shipping.
forward to providing the WebEx experience to employees
from their data center, and were pleased that version 1.0 is
now shipping.
The beta users loved the iPad and iPhone clients
and were impressed with how easy it is to join and
participate in conferences from any location.
and were impressed with how easy it is to join and
participate in conferences from any location.
– Ken Sinfield, Dimension Data
With the option of using the phone or a PC, we’re
not forcing people to use USB headsets plugged
into their computer. And users have the option of
dial-in and dial-out.
not forcing people to use USB headsets plugged
into their computer. And users have the option of
dial-in and dial-out.
– Ian Anderson, Lancaster University, U.K.
We have users on many types of devices, so having
the WebEx user experience across all the different
end-points is a great benefit.
the WebEx user experience across all the different
end-points is a great benefit.
– Ian Anderson, Lancaster University, U.K.
CWMS has a sleek but straightforward interface
which will drive adoption of web conferencing in our
organization. Integrated video, chat, and document
sharing are all going to add lots of value to users.
which will drive adoption of web conferencing in our
organization. Integrated video, chat, and document
sharing are all going to add lots of value to users.
– U.S. public agency
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Customer Quotes
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Figure 4. CWMS User Interface