Cisco Cisco TelePresence Management Suite (TMS) Version 15
Cutover (downtime)
Perform the tasks in these section during the scheduled maintenance window.
Task 31: Exporting an updated list of meetings
Run the export script again to ensure that all scheduled meetings will be included when running Meeting
Updater.
Updater.
Contacting Cisco TAC
and refer to bug search identifier CSCum96237. Perform the next procedure while in
contact with TAC.
Generating a temporary password
You need to create a temporary password that the TAC engineer will use to generate a remote access
password and use it to run the enhanced export script and provide you with the .tsv file containing exported
meeting data.
password and use it to run the enhanced export script and provide you with the .tsv file containing exported
meeting data.
Using the web interface:
1. Log into Cisco TelePresence Manager as a user that has administrative privileges.
2. Go to
Configure > System Settings
.
3. On the Remote Account tab, enter an account name, such as "ciscotac", and expiration.
We recommend setting a generous enough expiration that you will not have to generate a new password
for doing the second meeting export at cutover time.
for doing the second meeting export at cutover time.
4. Click Add.
5. Provide the TAC engineer with the generated account name and passphrase.
Using the command line:
1. SSH to Cisco TelePresence Manager.
2. Log in as a user with administrative privileges.
3. Type utils remote_account enable
4. Type utils remote_account create ciscotac 1 (the number is the number of days until
password expiry).
5. Provide the TAC engineer with the generated account name and passphrase.
Task 32: Permanently shutting down Cisco TelePresence
Manager
Manager
To prevent Cisco TMS and Cisco TelePresence Manager from managing endpoints simultaneously, you
must completely disable the latter once you have obtained the latest meeting data:
must completely disable the latter once you have obtained the latest meeting data:
1. Back up Cisco TelePresence Manager from
Configure > Database
.
Cisco TAC may use this backup to assist you in troubleshooting at a later point.
Replacing Cisco TelePresence Manager with Cisco TMS and Cisco TMSXE Deployment Guide (14.5 and
4.1)
4.1)
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Cutover (downtime)