Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
This means that if a site is having a problem or has questions, an operator can start a new conference and add
themselves and the problem site(s) to the special conference. Once this conference is over, the operator can send
the site back to their originally scheduled call.
themselves and the problem site(s) to the special conference. Once this conference is over, the operator can send
the site back to their originally scheduled call.
Note
: If a point to point conference is escalated onto a bridge on the fly, information in CCC will no longer be correct
- you may see duplicate conference information.
Graphical Monitor
The Graphical Monitor is an interactive live map of your conferencing network. Using animation and colors, it shows
a live view of your network including active calls, and systems that are unreachable. The view is based on the folder
structure set up in the System Navigator.
a live view of your network including active calls, and systems that are unreachable. The view is based on the folder
structure set up in the System Navigator.
Operator Conferences
Operator conferences are ad hoc conferences that can be used by conference operators to work with individual
participants in a conference outside their normally scheduled call.
participants in a conference outside their normally scheduled call.
If a site is experiencing a problem or has questions, an operator can start a new conference and add themselves and
the problem site(s) to this conference. When the problem has been resolved, or the question answered, the operator
can put the participant back in their original conference again.
the problem site(s) to this conference. When the problem has been resolved, or the question answered, the operator
can put the participant back in their original conference again.
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Operator conferences can be created on the fly with a single click.
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You can click on participants to move them to an operator conference without disconnecting the site.
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If no operator conference exists, a new one can be created automatically.
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Operators can have a default system for themselves that can be automatically added to the conference when
an operator conference is started.
an operator conference is started.
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Operators can move a participant or multiple participants in and out of an operator conference as they wish
from the Conference Control Center.
from the Conference Control Center.
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Multiple operator conferences can run simultaneously.
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Cisco TelePresence Management Suite Administrator Guide
Monitoring