Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
Here you can also create operator conferences: ad hoc conferences that allow conference operators to work with
individual participants in a conference outside the conference they are participating in.
individual participants in a conference outside the conference they are participating in.
This means that if a site is having a problem or has questions, an operator can start a new conference and add them
selves and the problem site(s) to the special conference. Once this conference is over, the operator can send the site
back to their originally scheduled call.
selves and the problem site(s) to the special conference. Once this conference is over, the operator can send the site
back to their originally scheduled call.
Note
: If a point to point conference is escalated onto a bridge on the fly, information in CCC will no longer be correct
- you may see duplicate conference information.
Graphical Monitor
The
Graphical Monitor
is an interactive live map of your conferencing network. Using animation and colors, it shows
a live view of your network including active calls, and systems that are unreachable. The view is based on the folder
structure set up in the System Navigator.
structure set up in the System Navigator.
Operator Conferences
Operator conferences are ad hoc conferences that can be used by conference operators to work with individual par
ticipants in a conference outside their normally scheduled call.
ticipants in a conference outside their normally scheduled call.
If a site is experiencing a problem or has questions, an operator can start a new conference and add themselves and
the problem site(s) to this conference. When the problem has been resolved, or the question answered, the operator
can put the participant back in their original conference again.
the problem site(s) to this conference. When the problem has been resolved, or the question answered, the operator
can put the participant back in their original conference again.
■
Operator conferences can be created on the fly with a single click.
■
You can click on participants to move them to an operator conference without disconnecting the site.
■
If no operator conference exists, a new one can be created automatically.
■
Operators can have a default system for themselves that can be automatically added to the conference when an
operator conference is started.
operator conference is started.
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Cisco TelePresence Management Suite Administrator Guide
Monitoring