Cisco Cisco TelePresence Management Suite (TMS) Version 15 Maintenance Manual
Filter
Filter on recorded or defective conferences.
A Defective conference in Cisco TMS has been booked by an external client that
encountered a resource conflict or routing problem.
encountered a resource conflict or routing problem.
A defective conference retains all properties of the booking request without setting up
routing or consuming telepresence resources. Until all issues are resolved, Cisco TMS will
not initiate a defective conference or send it to endpoints.
routing or consuming telepresence resources. Until all issues are resolved, Cisco TMS will
not initiate a defective conference or send it to endpoints.
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In the case of a routing issue, all endpoints in the booking will be set to Busy for the
scheduled time, keeping the reservation while the administrator or user resolves the
issue.
scheduled time, keeping the reservation while the administrator or user resolves the
issue.
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In the rare case of an endpoint reservation conflict, the endpoints will not be set to
Busy for the defective booking.
Busy for the defective booking.
Defective conferences can be corrected by the organizer or the administrator:
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Users who book conferences that are saved as defective will be notified by email and
can resolve most issues by changing their request and rescheduling from their client.
can resolve most issues by changing their request and rescheduling from their client.
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Administrators can locate and resolve defective conferences in Cisco TMS by going
to Administrative Tools > Diagnostics > Conference Diagnostics or Booking > List
Conferences.
to Administrative Tools > Diagnostics > Conference Diagnostics or Booking > List
Conferences.
Conferences that are defective because of configuration errors or a permanent lack
of routing resources must be resolved by an administrator.
of routing resources must be resolved by an administrator.
When scheduling a series where only some occurrences have a resource conflict or routing
issue, Cisco TMS will only store the problematic occurrences as defective, leaving the
remaining occurrences unaffected.
issue, Cisco TMS will only store the problematic occurrences as defective, leaving the
remaining occurrences unaffected.
Filter Systems
Clicking this button displays the Systems > Navigator folder list in a popup window. Select
the systems to filter on and click Save to display a list of all conferences containing those
systems.
the systems to filter on and click Save to display a list of all conferences containing those
systems.
Save as Default
Save the filters and settings to see these results as default when the page is launched. This
search will remain as default until a new one is saved.
search will remain as default until a new one is saved.
The settings saved are:
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Date range relative to now. For example, if your date range spans a 5 day period
beginning 2 days before today and ending 3 days after today, and you load the same
search on a day next week, the search will span 2 days before the day next week to 3
days after the day next week.
beginning 2 days before today and ending 3 days after today, and you load the same
search on a day next week, the search will span 2 days before the day next week to 3
days after the day next week.
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User selection. This is only saved if All Users or the logged in user is selected. This
setting is not saved if you search on another user.
setting is not saved if you search on another user.
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Type
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Filter
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Systems
Table 112 Advanced conference search fields (continued)
Search Results
Hover over the conference title in the search results. Depending on the status of the conference and the permissions
set for the logged in user, (see
set for the logged in user, (see
), a drop-down menu will appear with
options as described below:
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Cisco TelePresence Management Suite Administrator Guide
Booking