Cisco Cisco MeetingTime Quick Setup Guide
Troubleshooting Cisco Unified MeetingPlace Web Conferencing
How to Resolve Problems With Disk Space
9
Server Crashes When the Shared Storage Location is Interrupted
Problem
The Web Server crashes when network access to the shared storage location is interrupted.
Solution
Restore access to the shared storage location.
Related Topics
•
in the
module
How to Resolve Problems With Disk Space
•
Error Message: Operation Failed
Problem
I see this error message on the Web Server: [1228] Operation Failed. Currently on Web Server
X, SQLServer Loadtest, MPServer Y.
I then see this error message in the Eventlog window: The log file for database MPWEB is full. Back up
the transaction log for the database to free up some log space.
the transaction log for the database to free up some log space.
Possible Cause
It is likely that the SQL database files are too large and that users are unable to sign
in to Cisco Unified MeetingPlace on the web.
Solution
Complete the following procedure.
Step 1
Go to SQL Enterprise Manager.
Step 2
Select the database Properties page.
Step 3
Select Options > Auto Shrink.
Step 4
Set the database recovery model to Simple or perform a backup of the log.
How to Resolve Problems During a Meeting
•
•
•
A Few Users Are Dropped From a Meeting
Problem
A few users were dropped from the web conference, but others maintained their connection.
Solution
Ask those users who lost their connection to close their meeting console window and rejoin the
web conference. If the problem persists, complete the following checks: