Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Chapter 8 Managing the Cisco CRS System
Cisco CRS Utilities
Note
A red CRSAdministrator icon indicates that the password is out of sync.
To synchronize a CRSAdministrator password, complete the following steps.
Procedure
Step 1
In the CRS Admin Utility, use the checkbox to select the CRSAdminstrator
account.
account.
Step 2
Select Option > Synchronize.
A warning dialog box appears.
Step 3
Click OK.
The password is applied to each node in the cluster where the CRSAdministrator
account is out-of-sync; a dialog box reports the status of the changes.
account is out-of-sync; a dialog box reports the status of the changes.
Changing the Unified CM Service Password
You should only change the CRS CMService password when the Unified CM
CMService account password is changed on the Publisher server.
CMService account password is changed on the Publisher server.
Note
The CMService account does not display in the CRS Admin Utility on an Unified
CCX co-located with Unified CM box. To change the CMService password, you
must use the Unified CM Admin Utility, (This utility is found in c:\program
files\cisco\bin\AdminUtility.exe.)
CCX co-located with Unified CM box. To change the CMService password, you
must use the Unified CM Admin Utility, (This utility is found in c:\program
files\cisco\bin\AdminUtility.exe.)
To change a CCMService password, complete the following steps.
Note
You cannot synchronize a CCMService password on a standalone CRS machine,
only change it.
only change it.