Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Chapter 8 Managing the Cisco CRS System
Cisco CRS Utilities
The Cisco CRS Admin Utility consists of a window that displays the password
status of these accounts on each of the nodes in the CRS Cluster.
status of these accounts on each of the nodes in the CRS Cluster.
Note
The accounts that display in the window depend on the Cisco CRS deployment
option.
option.
Each account in the Cisco CRS Admin Utility window has a color-coded icon
representing the status of the account’s password:
representing the status of the account’s password:
•
A green icon indicates that the account matches the cluster-level password.
•
A red icon indicates that the account does not match the cluster-level
password.
password.
This section describes the following:
•
•
•
•
•
Logging on to the Cisco CRS Admin Utility
To access and logon to the Cisco CRS Admin Utility, complete the following
steps.
steps.
Note
Only one instance of this utility should be run within the cluster at any given time
to apply password changes across the cluster.
to apply password changes across the cluster.
Procedure
Step 1
Select Start > Programs > Cisco CRS Administrator > Cisco CRS Admin
Utility.
Utility.
The Cisco CRS Admin Utility Logon window opens.
Step 2
Specify your Windows NT Administrator User Name and Password and click OK.