Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Administrator's Guide
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Chapter 8 Managing the Cisco CRS System
Cisco CRS Utilities
The password is applied to each node in the cluster where the CRSHistRrptUsr
account is out-of-sync; a dialog box reports the status of the changes.
account is out-of-sync; a dialog box reports the status of the changes.
Refreshing Account Sync Status
The Refresh Menu option refreshes each node’s account sync status with cluster
level information, whether they are in-sync or out-of-sync.
level information, whether they are in-sync or out-of-sync.
Procedure
Step 1
In the CRS Admin Utility, select View > Refresh.
CRS refreshes the node’s account sync status with cluster information.
LogLevel Entry in Registry
The LogLevel entry can be found in registry as the following key:
HKLM\Software\Cisco Systems,Inc.\Cisco CRS Admin Utility\Log\LogLevel.
HKLM\Software\Cisco Systems,Inc.\Cisco CRS Admin Utility\Log\LogLevel.
The value for this entry can be:
•
1 - Errors are logged.
•
2 - Errors and warnings are logged.
•
3 - Errors, warnings, and informational messages are logged.
•
4 - Errors, warnings, informational and debugging messages are logged.
CRS Serviceability Utility
The Cisco CRS Serviceability Utility allows you to:
•
Synchronize LDAP bootstrap information between a CRS node and an LDAP
server. This can be necessary for a variety of reasons, such as:
server. This can be necessary for a variety of reasons, such as:
–
A change in an LDAP password
–
A change in an LDAP host name or IP address