Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
7-6
Cisco Unified Contact Center Express Solution Reference Network Design
Chapter 7 Bandwidth, Security, and QoS Considerations
Estimating Bandwidth Consumption
Table 7-3
Available Upload Bandwidth Percentage for Simultaneous Monitoring Sessions with G.729 CODEC
Bandwidth Requirements for VoIP Monitor Service
Although the bandwidth requirements are the same between the VoIP Monitor service and the Desktop
Monitor service, the VoIP Monitor service can handle more simultaneous sessions (since it runs on the
server).
Monitor service, the VoIP Monitor service can handle more simultaneous sessions (since it runs on the
server).
expand upon the
by increasing the number of
simultaneous sessions.
Number of Simultaneous
Monitoring Sessions
Monitoring Sessions
Percentage of Available Bandwidth Required (No Silence Suppression)
100 Mbps
10 Mbps
1.544 Mbps
640 kbps
256 kbps
128 kbps
64 kbps
Call only
0.0
0.3
2.0
4.9
12.2
24.4
48.8
1
0.1
0.9
6.0
14.6
36.6
73.1
Not
supporte
d (NS)
supporte
d (NS)
1
2
0.2
1.6
10.0
24.4
60.9
NS
NS
3
0.2
2.2
14.1
34.1
85.3
NS
NS
4
0.3
2.8
18.1
43.9
NS
NS
NS
5
0.3
3.4
22.1
53.6
NS
NS
NS
6
0.4
4.1
26.1
63.4
NS
NS
NS
7
0.5
4.7
30.1
73.1
NS
NS
NS
8
0.5
5.3
34.1
82.9
NS
NS
NS
9
0.6
5.9
38.1
92.6
NS
NS
NS
10
0.7
6.6
42.2
NS
NS
NS
NS
1.
The bandwidth of the connection is not large enough to support the number of simultaneous monitoring sessions.
Table 7-4
Available Upload Bandwidth Percentage for Simultaneous Monitoring Sessions with
G.711 CODEC
G.711 CODEC
Number of Simultaneous
Monitoring Sessions
Monitoring Sessions
Percentage of Available Bandwidth Required (No Silence
Suppression)
Suppression)
100 Mbps
10 Mbps
1.544 Mbps
1
0.3
2.6
16.8
5
1.0
9.6
61.7
10
1.8
18.3
Not supported (NS)
1
15
2.6
26.2
NS
20
3.5
34.9
NS
25
4.4
43.6
NS
30
5.2
52.3
NS
35
6.1
61.0
NS
40
7.0
69.8
NS