Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
Chapter 1 Overview
Cisco CRS Installer
1-2
Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
Cisco CRS Installer
The Cisco CRS Installer starts automatically when you put the Cisco CRS CD
labeled Disk 1 into a server.
labeled Disk 1 into a server.
describes the activities that you can
perform with the Cisco CRS Installer. The Reference column refers you to the
section or chapter that you should read first when you want to perform an activity.
section or chapter that you should read first when you want to perform an activity.
Cisco CRS Installation Overview
To install and set up Cisco CRS, you perform a series of procedures in sequence.
about each one.
Depending on the activity that you are performing with the Cisco CRS Installer,
you may not need to perform every one of these procedures.
you may not need to perform every one of these procedures.
If you are upgrading an existing installation of Cisco CRS, see the
.
Table 1-1
Cisco CRS Installer Activities
Activity
Description
Reference
Install a Cisco CRS
product and components
product and components
Installs (or reinstalls) the desired Cisco CRS
product and components on an active,
expansion, or standby server
product and components on an active,
expansion, or standby server
See the
Upgrade Cisco CRS
Upgrades Cisco CRS on a server from a
previous Cisco CRS release
previous Cisco CRS release
See the
Recover Cisco CRS
Reinstalls or repairs missing or corrupted
binary files, shortcuts, and registry entries on
a server, and synchronizes the Cisco CRS
version, JTAPI version, languages, and codec
with other servers in the Cisco CRS cluster
binary files, shortcuts, and registry entries on
a server, and synchronizes the Cisco CRS
version, JTAPI version, languages, and codec
with other servers in the Cisco CRS cluster
See
Restore Cisco CRS for the
cluster
cluster
Restores the Cisco CRS system to its last
backed-up configuration
backed-up configuration
Uninstall Cisco CRS
Removes Cisco CRS from a server
See