Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
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Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
C H A P T E R
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Recovering and Restoring Cisco CRS
This chapter provides instructions for performing the following procedures,
which you initiate from the Cisco CRS Installer Repair Options menu:
which you initiate from the Cisco CRS Installer Repair Options menu:
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Recovering Cisco CRS on a server—Reinstalls or repairs missing or
corrupted binary files, shortcuts, and registry entries on a server. Also
synchronizes the Cisco CRS version, JTAPI version, languages, and codec
with other servers in the Cisco CRS cluster.
corrupted binary files, shortcuts, and registry entries on a server. Also
synchronizes the Cisco CRS version, JTAPI version, languages, and codec
with other servers in the Cisco CRS cluster.
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Restoring Cisco CRS on all servers in a cluster—Restores the Cisco CRS
system to its last backed-up configuration.
system to its last backed-up configuration.
Caution
When you run a recover or repair procedure, you might loose some or all of the
Cisco CRS data that has been generated since the last successful backup.
Cisco CRS data that has been generated since the last successful backup.
This chapter includes the following sections:
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