Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
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Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
Chapter 10 Recovering and Restoring Cisco CRS
Recovering Cisco CRS
Step 5
In the Welcome window, click Next.
It might be a few minutes before Next becomes available.
The LDAP Server Information window appears. This window displays
information for your installation.
information for your installation.
Step 6
In the LDAP Server Information window, click Next.
Do not change any information in this window.
The Choose LDAP Profile window appears. This window displays information for
your installation.
your installation.
Step 7
In the Choose LDAP Profile window, click Next.
The Installation Type window appears.
Step 8
In the Installation Type window, click the Repair icon.
The Repair Options window appears.
Now you can perform any of these procedures:
•
Recover—See the
•
Restore—See the
Recovering Cisco CRS
The Cisco CRS recover procedure reinstalls or repairs missing or corrupted
Cisco CRS binary files, shortcuts, and registry entries for the server on which you
perform the procedure.
Cisco CRS binary files, shortcuts, and registry entries for the server on which you
perform the procedure.
The recover procedure also compares the Cisco CRS version, the JTAPI version,
languages, and codec in the current server with corresponding LDAP cluster
information. (The cluster information comes from the first server that you
installed in the cluster.) If the information on the current server does not match
the cluster information, the recover procedure updates (synchronizes) the
information in the current server to match the cluster information.
languages, and codec in the current server with corresponding LDAP cluster
information. (The cluster information comes from the first server that you
installed in the cluster.) If the information on the current server does not match
the cluster information, the recover procedure updates (synchronizes) the
information in the current server to match the cluster information.
The recover procedure affects only the server on which you are running the
procedure. This process can take up to half an hour to complete.
procedure. This process can take up to half an hour to complete.