Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installation Guide
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Cisco Customer Response Solutions Installation Guide, Release 6.0(1)
Chapter 3 Installation and Upgrade Requirements, Prerequisites, and Related Procedures
Guidelines for Deploying High Availability
Verifying NIC Binding Order
You should verify the NIC binding order for each server in the Cisco CRS
network. To do so, follow these steps:
network. To do so, follow these steps:
Procedure
Step 1
Choose Start > Settings > Network Settings and choose Dialup Connections.
Step 2
Choose Advanced at the top of the menu that pops up and then choose Advanced
Settings.
Settings.
Step 3
In the Advanced Settings window Adapters and Bindings tab, make sure that the
NIC that is not used for voice monitoring is the one at the top of the list.
NIC that is not used for voice monitoring is the one at the top of the list.
Guidelines for Deploying High Availability
The following sections provide guidelines that you should follow if you deploy a
Cisco CRS solution with high availability:
Cisco CRS solution with high availability:
•
•
For related information about high availability and standby servers, see
Guidelines for Deploying High Availability with Two Servers
If you are deploying high availability in an environment with two servers, perform
the following general steps in this order.
the following general steps in this order.
Note
If servers have different hard disk sizes, use the server with smaller disk as the
active server and use the server with the larger disk as the standby server.
active server and use the server with the larger disk as the standby server.