Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Quick Setup Guide

By using Unified CM Administration and the Cisco Unified Serviceability Administration, verify 
that all the services required by Unified CM are running.

If you are planning on using the Unified CM BAT (Bulk Administration Tool), you can run it by 
choosing Bulk Administration from the Unified CM Administration menu.

By using the Unified CM User Management web page, identify the users in the Unified CM 
directory that will be assigned administration privileges in CRS. If these users do not exist in the 
Unified CM directory, then you must create those users in Unified CM.

Write down in a notebook the Unified CM directory information since you will need it for the 
Unified IP IVR installation. If you keep configuration information that is used more than once 
in a check list notebook, then it will be easier to enter the correct configuration information when 
it is needed.

For instructions on configuring Unified CM, see the configuration instructions in the Cisco Unified 
Communications Manager Administration Guide.

Most of the Unified CM configuration tasks are done by using Cisco Unified Communications Manager 
Administration. The administration program is accessed from a PC by using a web browser. 

Enter:

 

https://<Communications Manager_servername>/ccmadmin.