Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) User Guide

When a scheduled report generates, it can use significant resources on the Cisco 
CRS server. To help keep the server running most efficiently, schedule reports to 
generate at times when the Cisco CRS server is least busy, for example, late at 
night or early in the morning.

The CRS Historical Reports client includes a program called the Scheduler. A 
Scheduler resides on each client computer and performs these functions:

Maintains information about each schedule, including when each schedule 
should execute and what information the scheduled report should contain

Executes schedules at their scheduled times, based on the time and date of the 
CRS Historical Reports client computer

Monthly

Every month on a specific date (for 
example, the 15th of every month)

Every month on a certain day (for 
example, the first Friday of every 
month)

If a monthly report is scheduled 
to run on a date that does not 
occur in some months, for 
example the 30th or 31st, the 
report will run on the last day of a 
month that does not contain the 
date.

A monthly report always contains data 
from the first day of the previous month at 
12:00 midnight (0000) to the last day of 
the previous month at 11:59:59 p.m. 
(1159:59). For example, a monthly report 
that runs on any day in February will 
contain data for all of January.

Once

Any single date and time that you specify A report that runs once contains data for 

the date and time range that you specify.