Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) User Guide

Type the following command to stop the database log. 

setsqllogging dbusername dbpassword off

Replace dbusername with the login name for the Cisco CRS database, and replace 
dbpassword with the login password for the database.

If you have not yet exited the Command window, type exit at the command 
prompt.

The file with the name you specified in Step 7

is the database log file. You can 

forward this file to the Cisco Technical Assistance Center for assistance in 
resolving the problem.

The servlets log file, jvm.stdout, resides on the Cisco CRS server in the 
wfavvid\tomcat directory, which is under the directory in which you installed the 
Cisco CRS system. (By default, the system installs in the Program Files 
directory.)

This file logs information from each servlet running on the Cisco CRS server, 
including the histRepClientsServlet servlet. This servlet provides the following 
information for every user who attempts to log in to the Cisco CRS Historical 
Reports system:

IP address of the client computer from which the login was attempted.

Date and time of the login attempt.

Whether the login attempt was successful.

You open the jvm.stdout log file on the Cisco CRS server on which the log file is 
stored. To open this file in a Notepad window, navigate to the directory containing 
the file, and then double-click the file name. To open this file using another text 
editor, start the editor, then open the file. You can use the editor tools to move 
through the information in this window, to print the file, or to save it under another 
name.

There is no maximum size for the jvm.stdout file. When new information is 
generated, it is appended to the existing jfm.stdout file. To find information 
relating to logging in to the Cisco CRS Historical Reports system, open this file 
and search for histRepClientsServlet.