Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) User Guide
Chapter 6 Log Files
Server Log Files
6-6
Cisco CRS Historical Reports User Guide, Release 6.0(1)
Level of detail in log files depends on values you specify in configuration files.
The level of detail of the entries in the Historical Reports client log files depends
on the LogLevel value specified in the hrcConfig.ini configuration file. The level
of detail of the entries in the Scheduler log files depends on the LogLevel value
specified in the sch.ini configuration file.
The level of detail of the entries in the Historical Reports client log files depends
on the LogLevel value specified in the hrcConfig.ini configuration file. The level
of detail of the entries in the Scheduler log files depends on the LogLevel value
specified in the sch.ini configuration file.
The information contained in the log files is designed to help you locate a
problem, if one occurs. If the Cisco CRS Historical Reports client experiences an
error or a problem, open the appropriate log file and locate the entry that describes
the activity that was taking place when the error occurred.
problem, if one occurs. If the Cisco CRS Historical Reports client experiences an
error or a problem, open the appropriate log file and locate the entry that describes
the activity that was taking place when the error occurred.
Related Topics
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Server Log Files
The Cisco CRS system provides these log files:
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Database log file—Contains information related to retrieving information
from the Cisco CRS database. You create this file as needed, and give it the
name of your choice.
from the Cisco CRS database. You create this file as needed, and give it the
name of your choice.
•
Jvm.stdout—Includes information about every user who logs in, or attempts
to log in, to the Cisco CRS Historical Reports client.
to log in, to the Cisco CRS Historical Reports client.
Related Topics
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Database Log File
The Database log file resides on the server from which the Cisco CRS Historical
Reports client obtains historical data. This file logs information related to
retrieving information from the Cisco CRS database. To help the server run most
efficiently, the database log is turned off by default. If, when you try to generate
a historical report, you receive an error message that is related to a Cisco CRS
Reports client obtains historical data. This file logs information related to
retrieving information from the Cisco CRS database. To help the server run most
efficiently, the database log is turned off by default. If, when you try to generate
a historical report, you receive an error message that is related to a Cisco CRS