Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

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Chapter 5      Scheduling Historical Reports
Information in Scheduled Reports
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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Information in Scheduled Reports
The following table shows the types of schedules that you can specify for 
historical reports and the information that is contained in each type of report. 
Schedule Type
Recurrence Options
Information Contained in the Report
Daily
Every day (Sunday through 
Saturday)
Every weekday (Monday through 
Friday)
Every n days (for example, every 3 
days)
Note
A report that is scheduled to recur 
every weekday will run every 
Tuesday through Saturday so that 
it can include information for 
Monday through Friday.
A daily report always contains data from 
12:00 midnight (0000) to 11:59:59 p.m. 
(1159:59) for the day before the report 
runs. For example, a daily report that runs 
on Tuesday will contain data for the 
preceding Monday.
Weekly
Every week on a certain day (for 
example, every Monday)
Every n weeks on a specific day (for 
example, every two weeks on Friday)
A weekly report always contains data 
from Sunday at 12:00 midnight (0000) to 
Saturday at 11:59:59 p.m. (1159:59) for 
the week before the report runs, 
regardless of the day of the week on 
which the report runs. For example, a 
weekly report that runs on Monday, on 
Wednesday, or on Friday will contain data 
for Sunday through Saturday of the 
previous week.