Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Chapter 5 Scheduling Historical Reports
General Settings for Scheduled Reports
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Cisco Unified CCX Historical Reports User Guide, Release 8.0(1)
Choosing the Report to Schedule
To choose the report that you want to schedule, follow these steps:
Procedure
Step 1
In the Cisco Unified CCX Historical Reports main window, click the Schedule
Future Reports, Including Repeat Reports radio button.
Future Reports, Including Repeat Reports radio button.
Step 2
Click the General tab, if it is not selected already.
Step 3
Click the Report Type drop-down arrow to view a list of available reports, and
then choose the report that you want to generate.
then choose the report that you want to generate.
Now you can specify whether to include charts with the report, choose whether to
print or export the report, and choose detailed report settings. You also must
choose schedule settings before the schedule will execute.
print or export the report, and choose detailed report settings. You also must
choose schedule settings before the schedule will execute.
Related Topics
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Including Charts with a Scheduled Report
Each historical report can contain one or more charts that summarize information
in the report. If you want to include charts with a scheduled report, follow these
steps:
in the report. If you want to include charts with a scheduled report, follow these
steps:
Procedure
Step 1
In the Unified CCX Historical Reports main window, click the Schedule Future
Reports, Including Repeat Reports radio button.
Reports, Including Repeat Reports radio button.
Step 2
Click the General tab, if it is not selected already.