Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

CiscoSch.log—Maintains information related to all Scheduler activities 
except printing and exporting

CiscoSchPrintExport.log—Maintains information related to printing and 
exporting performed by the Scheduler

The Scheduler log files are stored in the Cisco Unified CCX 
Historical Reports\Scheduler directory, which is under the directory in which you 
installed the Cisco Unified CCX Historical Reports system. (By default, the 
system installs in the Program Files directory.)

Each Scheduler log file has a maximum size of 4 MB. When a Scheduler log file 
reaches this size, the system copies it to a backup file. The backup file has the 
same base name as the original file with the extension .bak. The system maintains 
one such backup file for each Scheduler log file. Each time a Scheduler log file 
reaches 4 MB in size, the system moves that information to the existing backup 
file, overwriting the information in the existing backup file.

You open a Cisco Unified CCX Historical Reports log file on the client system on 
which the log file is stored.

You can open log files from the Cisco Unified CCX Historical Reports main 
window or by using a text editor. You can also open Scheduler log files from the 
Scheduler.

When you open a log file from the Cisco Unified CCX Historical Reports main 
window or from the Scheduler, log information appears in a Notepad window. You 
can use the Notepad tools to move through the information in this window, to print 
the file, or to save it under another name. To exit a Notepad window, click the 
Close button on the Notepad menu bar.

To open a log file using another text editor, start the editor, then open the file. You 
can use the editor tools to move through the information in this window, to print 
the file, or to save it under another name.