Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
Database Schema
Database Table Details
50
Cisco Customer Response Solutions Database Schema
RmonUser
Database table name: RmonUser
The Remote Monitoring User table provides information about the supervisor
who is logged in to remotely monitor agents.
who is logged in to remotely monitor agents.
The RmonUser table contains the fields shown in
Table 1-20
RmonUser Table Fields
Field Name
Description
Storage
rmonID
Numeric identifier of the remote
supervisor.
supervisor.
int
NOT NULL
Primary Key
loginID
User login name of the remote
supervisor.
supervisor.
nvarchar(50)
NOT NULL
profileID
Identifier of the Cisco CRS profile that
is associated with this record.
is associated with this record.
int
NOT NULL
Primary Key
name
Name of the supervisor.
nvarchar(50)
NOT NULL
active
Determines whether the remote
supervisor is active.
supervisor is active.
0 = inactive
1 = active
bit
NOT NULL
dateInactive
Date and time the remote supervisor
became inactive.
became inactive.
datetime
NULL
type
The type of supervisor:
0 = regular supervisor
1 = remote monitoring supervisor
int
NOT NULL