Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
6-1
Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
C H A P T E R
6
Log Files
The Cisco Unified CCX Historical Reports system uses log files to record
information about its activities. You can refer to the appropriate log file to help
determine the cause of and solution for an error that occurs when
information about its activities. You can refer to the appropriate log file to help
determine the cause of and solution for an error that occurs when
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You are generating, viewing, printing, or exporting a report
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The Scheduler is running a scheduled report
The following sections include these topics:
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Overview of Log Files
Some Cisco Unified CCX Historical Reports system log files reside on the client
system, and some log files reside on the Cisco Unified CCX server. In addition,
some log files can be generated on a standby server, if deployed. The following
table shows general information about the log files.
system, and some log files reside on the Cisco Unified CCX server. In addition,
some log files can be generated on a standby server, if deployed. The following
table shows general information about the log files.