Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

The Historical Reports Client log files are named 
System-name@session-no_CiscoAppReportsN.log. These files are stored in the 
Cisco Unified CCX Historical Reports\logs directory, which is under the 
directory in which you installed the Cisco Unified CCX Historical Reports client 
system. (By default, the system installs in the Program Files directory.) 

If you are not running the Cisco Unified CCX Historical Reports client under a 
Terminal Services session, System-name is the name of the system on which the 
client is installed, and @session-no is not included. If you are running the Cisco 
Unified CCX Historical Reports client under a Terminal Services session, 
System-name is the name of the system from which you invoked Terminal 
Services, and @session-no is the session number assigned to the system under the 
Terminal Service session.

The system writes information related to generating, viewing, printing, and 
exporting reports to the current Historical Reports log file. When the system 
creates the first Historical Reports Client log file, the system replaces N in the file 
name with 0. When this file reaches the size specified in the hrcConfig.ini 
configuration file, the system creates a new Historical Reports Client log file. The 
system increases N in the new Historical Reports Client log file by 1. This process 
continues until the system creates as many log files as specified in the 
hrcConfig.ini configuration file. Then, the system begins overwriting the existing 
Historical Reports Client log files, starting with the oldest log file.