Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
2-13
Cisco Unified CCX Historical Reports User Guide, Release 7.0(1)
Chapter 2 Installation and Configuration
Configuration Files
Procedure
Step 1
Use any text editor to open the configuration file.
Step 2
Make changes to parameters as desired.
Caution
If you edit the configuration files and make changes that are not
recognized by the system, you may face the risk of corrupting the
system.
recognized by the system, you may face the risk of corrupting the
system.
Step 3
Save the file and exit the text editor.
Step 4
If you edit the hrcConfig.ini file while the Cisco Unified CCX Historical Reports
client is running, exit and restart the client program to cause your changes to take
effect.
client is running, exit and restart the client program to cause your changes to take
effect.
If you edit the sch.ini file, right-click the Scheduler icon that appears in the status
area on your Windows task bar and choose Stop Scheduler. Then right-click the
Scheduler icon again and choose Run Scheduler to cause your changes to take
effect.
area on your Windows task bar and choose Stop Scheduler. Then right-click the
Scheduler icon again and choose Run Scheduler to cause your changes to take
effect.
Related Topics
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The hrcConfig.ini Configuration File
The hrcConfig.ini file contains general instructions for the Cisco Unified
CCX Historical Reports client system. The following table shows the parameters
in this file.
CCX Historical Reports client system. The following table shows the parameters
in this file.