Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
Chapter 2 CRS Editor Palette Step Descriptions
eMail Contact Steps
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
Create eMail Step
Use the Create eMail step to create an e-mail message.
Figure 2-49
Create eMail Customizer Window
In the Create eMail step, you generate the subject line and body of the e-mail
message. After you create the e-mail, you can attach documents to it (with the
Attach To eMail step) and then send it (with the Send eMail step).
message. After you create the e-mail, you can attach documents to it (with the
Attach To eMail step) and then send it (with the Send eMail step).
describes the properties of the Create eMail customizer window.
Table 2-36
Create eMail Properties
Property
Description
Subject
Variable or expression that you want to use for the
subject line of the message.
subject line of the message.
Body
Variable or expression that you want to use for the
body of the e-mail message
body of the e-mail message
eMail Contact
Variable that identifies the email.
Note
You can manage multiple e-mail messages
in the same script by saving each message
in a different variable.
in the same script by saving each message
in a different variable.