Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
Chapter 2 CRS Editor Palette Step Descriptions
HTTP Contact Steps
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
describes the properties of the Send eMail customizer window.
HTTP Contact Steps
The steps in the Http Contact palette of the Cisco Customer Response Solutions
(CRS) Editor provide script designers with a way to enable scripts to receive
HTTP requests and send HTTP responses in web-enabled server applications.
(CRS) Editor provide script designers with a way to enable scripts to receive
HTTP requests and send HTTP responses in web-enabled server applications.
Note
Use steps in the Document palette to compose the server response. For more
information, see
information, see
Table 2-37
Send eMail Properties
Property
Description
eMail Contact
Contact variable created in the Create eMail step
that identifies the e-mail you want to send.
that identifies the e-mail you want to send.
From
Account from which you are sending the e-mail.
Valid options are:
Valid options are:
•
Default. Uses the account configured for the
e-mail subsystem on the CRS Administration
web interface.
e-mail subsystem on the CRS Administration
web interface.
•
Variable name or expression.
To
Variable or string expression that identifies the
recipient of the e-mail.
recipient of the e-mail.
Note
Typically, this expression is based on
either user input or a database lookup of
the e-mail address. Make sure the e-mail
address is fully qualified, that is, that it is
in the form of account@domainname.
either user input or a database lookup of
the e-mail address. Make sure the e-mail
address is fully qualified, that is, that it is
in the form of account@domainname.
Send
(Radio buttons) Immediate. Causes an e-mail to
be sent as soon as the step executes.
be sent as soon as the step executes.
Queued. Queues the e-mail rather than sending it
immediately.
immediately.