Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet

 describes the attributes that can be retrieved by using the Get User Info 

step.

Use the Set User Info step to assign values to user attributes. 

Set (button)

To set a variable, select an Attribute name and 
click Set. Choose a variable from the Select 
Variable drop-down list and then click OK; the 
variable name appears in the Variable column next 
to the attribute you selected.

Clear (button)

To remove User information, highlight a value in 
the list and click Clear.

E-mail

String representing the e-mail ID for this user. 

The user ID field is currently returned. 

Extension

String representing the primary extension selected 
in the User pages of the CRS Administration web 
interface.

First Name

String for the first name of the user.

Full Name

String for the full name of the user as configured 
in the CRS Administration web interface.

Last Name

String for the last name of the user.

Spoken Name

Document object representing the recorded name 
of the user.

Identifier (User ID)

The user ID of the user as configured in the 
Unified CM.