Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet
Chapter 2 CRS Editor Palette Step Descriptions
Prompt Steps
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Cisco CRS Scripting and Development Series: Volume 2, Editor Step Reference Guide, Release 6.0(1)
Prompt Steps
The steps in the Prompt palette of the Cisco Customer Response Solutions
(CRS) Editor provide script designers with a way to create intelligent prompts.
(CRS) Editor provide script designers with a way to create intelligent prompts.
This section contains the following topics:
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shows the steps in the Prompt palette as they appear in the Palette
pane of the CRS Editor.
Note
The Create TTS Prompt step is only available for the Unified IP IVR or Unified
CCX Premium license options.
CCX Premium license options.
Figure 2-113
Prompt Palette Steps
Create Conditional Prompt
Use the Create Conditional Prompt step to create a prompt based on the result of
evaluating a specified Boolean expression.
evaluating a specified Boolean expression.