Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Leaflet

 describes the properties of the Time of Day customizer window.

The steps in the Session palette of the Cisco Customer Response Solutions 
CRS Editor provide script designers with an easy way to associate information 
with a call contact, an e-mail contact, or a HTTP contact as the contact moves 
through the system. Session steps provide functionality similar to that of an 
in-memory database or a shopping cart on the web.

This section contains the following topics:

Connections

Output branches that execute depending on 
specified time of day. 

Specified through the Connection Name 
field in the Add Connection Name dialog 
box.

(Connection) Add / Modify
(buttons)

Use these buttons to access the Connection name 
dialog box. Use the dialog to specify a Connection 
Name. 

When done, click OK.

Delete 
(button)

To remove a Connection Name, highlight a value 
in the list and click Delete.

Time Ranges

Time ranges for each connection branch. 

Add Time / Modify Time
(buttons)

Use these buttons to access the Range of Hours 
dialog box. Use the dialog to specify a Start Time 
and End Time from the lists.

Delete Time (button)

To remove a Time, highlight a value in the list and 
click Delete.