Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Media Steps
2-132
Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
•
•
•
The following sections describe these tabs.
General tab (Explicit Confirmation step)
Use the General tab of the Explicit Confirmation customizer window to select the
contact on which to perform the confirmation, and to set the Interruptible option.
contact on which to perform the confirmation, and to set the Interruptible option.
Figure 2-72
Explicit Confirmation Customizer Window—General Tab