Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

 describes the properties of the TTS Prompt customizer window.

Use the Upload Prompt step to add a user prompt to the Prompt repository. 
Uploading a prompt makes it accessible to all the Cisco Unified CCX  servers in 
the cluster and allows it to be backed up with all other repository data.

For example, you can upload a recorded announcement to the prompt repository that 
replaces a “Message of Day” announcement.

Text

Variable or expression indicating the location of 
the string or document expression to be played. 

Voice Gender

Variable indicating the gender of the simulated 
voice to be used for the prompt.

Voice gender can be male, female, or default, if 
supported by the TTS provider. If not supported, 
the system automatically falls back to a supported 
voice gender.

Override Provider 

(optional) Variable or expression indicating a 
different TTS provider to be used where the 
prompt is played back instead of the provider 
defined for the contact. 

Override Language 

(optional) Variable or expression indicating a 
different language to be used where the prompt is 
played back instead of the language defined for 
the contact. 

To ensure proper conversion, keep this 
field current with the language of the text 
passed in.

Output Prompt

Variable that stores the prompt that results from 
this step.