Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note

describes the properties of the Upload Prompt customizer window.

The steps in the Grammar palette of the Cisco Unified CCX Editor provide script 
designers with a way to specify a set of all possible spoken phrases and/or Dual 
Tone Multi-Frequency (DTMF) digits to be recognized by Cisco Unified CCX  
Solutions and acted on during run time. 

If you specify a Grammar tag with incorrect case in a Grammar step, the script 
goes to the Unsuccessful branch when it reaches this step. The Validate function 
does not detect this case mismatch. Ensure the proper case is used in every 
instance to avoid this issue.

This section contains the following topics:

Language

Variable or expression indicating the prompt 
language you want to upload to.

Name

Variable or expression indicating the name of the 
prompt you want to upload. (This is relative to the 
language folder in the repository.)

Document

Variable or expression containing the prompt to be 
uploaded to the repository.

User

The authenticated user generating and uploading 
prompt.

Overwrite

 

(radio buttons)

Select one of the following:

Yes—Select this option to overwrite the 
current data.

No—Select this option to retain the current 
data.