Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Session Steps
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Get Session Info Step
Use the Get Session Info step to retrieve the properties associated with a session
and make them available to the script by storing their values in specified
variables.
and make them available to the script by storing their values in specified
variables.
The Get Session Info customizer window contains two tabs:
•
•
The following sections describe these tabs.
General tab (Get Session Info step)
Use the General tab of the Get Session Info customizer window to get variable
values from attributes.
values from attributes.
New Session
Radio button. If Yes, indicates that a new session
should be created if none can be found in the
system pool of sessions
should be created if none can be found in the
system pool of sessions
Session
Variable name where the session will be returned
(or null)
(or null)
Table 2-13
Get Session Customizer Window Descriptions
Properties / Buttons
Description