Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Session Steps
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Session Mapping Step
Use the Session Mapping step to add or remove mapping identifiers associated
with a particular session.
with a particular session.
Figure 2-30
Session Mapping Customizer Window
Note
Never use a script to removed mapping identifiers that the system has
automatically added to a session.
automatically added to a session.
describes the properties of the Session Mapping customizer window:
Table 2-16
Session Mapping Properties Session Mapping Customizer Window
Descriptions
Descriptions
Properties / Buttons
Description
Session
Variable indicating the session for which you want
to add or remove the mapping identifier.
to add or remove the mapping identifier.
Operation
Radio buttons. If Add, adds a mapping identifier.
If Remove, removes a mapping identifier.
If Remove, removes a mapping identifier.
Mapping ID
Variable indicating the mapping identifier to be
added or removed.
added or removed.