Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
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Cisco Unified Contact Center Express Editor Step Reference Guide, Release 8.0(1)
Chapter 2 Cisco Unified CCX Editor Palette Step Descriptions
Session Steps
Set Session Info Step
Use the Set Session Info step to add or modify the context information for a
session.
session.
The Set Session Info customizer window contains two tabs:
•
•
The following sections describe these tabs.
General tab (Set Session Info step)
Use the General tab of the Set Session Info customizer window to specify the
Session variable for which you want to add or modify context information.
Session variable for which you want to add or modify context information.
Figure 2-31
Set Session Info Customizer Window—General Tab