Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Release Note
Documentation Updates
40
Release Notes for Cisco Unified CCX and Cisco Unified IP IVR 7.0(1)
Documentation Updates for Cisco Unified CCX Editor Step
Reference Guide
Reference Guide
New / Updated
New
Original Text:
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New / Updated Text:
Added:
Note: If the servers are on different hardware with varying
HDD sizes (e.g., HP and IBM), depending on the node, use
the server with the smaller disk as the publisher (first node)
and the larger disk as the subscriber (second node).
HDD sizes (e.g., HP and IBM), depending on the node, use
the server with the smaller disk as the publisher (first node)
and the larger disk as the subscriber (second node).
Date Revised:
August 16, 2010
Page Number:
Chapter 2, Page 59
Location:
“Call Consult Transfer Step” section
New / Updated
New
Original Text:
-
New / Updated Text:
Added:
Note: While redirecting a call to an application one should
use call redirect step and not call consult transfer step.
use call redirect step and not call consult transfer step.
Date Revised:
August 16, 2010
Page Number:
Chapter 2, Page 62
Location:
“Call Redirect Step” section
New / Updated
New
Original Text:
-
New / Updated Text:
Added:
Note: When transferring to another application, mark the
call as handled using the Set COntact Info step. Not doing
so will result in a delay of 5 seconds as additional internal
events have to be handled for the call.
call as handled using the Set COntact Info step. Not doing
so will result in a delay of 5 seconds as additional internal
events have to be handled for the call.