Cisco Cisco Unified Customer Voice Portal 10.5(1)

• If you are using an external grammar, be sure to follow the instructions provided by

your third-party vendor.

For details on writing an external grammar file, see the "

Note: For the following table, the Configuration Param field is not used if you are using external
VoiceXML.

How to Configure Network VRU Script Settings for the Get Speech Micro-Application

Use the ICM Configuration Manager’s Network VRU Script List tool’s Attribute tab to specify
parameters.

Configure VRU Script field parameters:

•

Micro-application type. For Get Speech, valid options are: GS or gs.

•

Media File Name. Name of the media file or external VoiceXML to be played (that is, the
prompt file). The valid options are:

–

A file name (for instance, a .wav file)

Note: The file name is case-sensitive.

–

null - (default) If this field is empty, Unified CVP examines the contents of the
user.microapp.inline_tts ECC variable. If this ECC variable contains a value, Unified
CVP prompts using TTS. If the ECC is empty, no prompt is played.

–

-(number 1-10) - Unified CVP plays the file in the corresponding Call.PeripheralVariable
file. For example, entering -2 causes Unified CVP to look at Call.PeripheralVariable2.

Note: If you use the -(number 1-10) option and set the Media Library Type to "V," Unified
CVP plays the external VoiceXML file specified in the corresponding Call.PeripheralVariable.
If you set the value to - (no value) and set the Media Library Type to "V," the IVR Service
creates VoiceXML without a media prompt.

•

Media Library Type. Flag indicating the location of the media files to be played. The valid
options are:

–

A - (default) Application

–

S - System

–

V - External VoiceXML. See the "

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)