Cisco Cisco Customer Voice Portal 8.0(1)

admin batch files

voice applications....

VXML server, defined....

all-in-a-box config described....

audio file location define in Call Studio....

bat files

for admin of voice application....

set up reporting database....

best way to use this guide....

busy signal, troubleshooting....

call data

place call to customhelloworld to create data....

call flow

comprehensive call flow model....

diagram and flow steps for reporting exercise....

diagram and flow steps of VXML standalone....

diagram and flow steps VXML standalone w. custom
app....

models used in exercises....

VXML server - standalone....

VXML Server with reporting....

VXML standalone using custom voice app....

call schedule, create....

call server

activate services - ICM - IVR - SIP....

add to Ops Console and configure for
comprehensive....

add to Ops Console and configure for reporting....

checks if server is not up....

local static routes....

status for comprehensive call flow exercise....

troubleshooting tips....

view "configuration" state using Operations
Console....

Call Studio

30 day free trial period....

access admin bat files for application....

activate license....

capture and process user input....

configure decision element....

configure digit element....

copy and reuse elements....

create new project....

create voice application call flow....

CVP Subdialog Return, error....

define voice element....

deploy application....

deploy custom media file....

installation procedure....

prerequisites for creating an application....

rename elements....

steps to start application....

troubleshooting table....

validate application call flow....

call types

configure for comprehensive....

codex for media files for VXML server....

Communications Manager

create trunk for VoIP calls....

VoIP setup for exercises....

components of CVP listed and described....

comprehensive call flow exercise

add and configure call server in Ops Console....

add PG to ICM config manager....

add reporting....

add VRU label....

add VXML server to ops console....

basic elements in the exercise, diagram....

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)