Cisco Cisco Customer Voice Portal 8.0(1)

Managing the Database

Unified CVP provides access to database maintenance tasks such as database backups and data

purges through the Operations Console.

Although the Reporting Service does not directly perform database administrative and

maintenance activities such as backups or purges, familiarize yourself with the database

management concepts discussed in this chapter.

Operations such as purge and changing user passwords are executed through OAMP by

the Informix user.

This chapter contains the following topics:

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Passwords

Passwords on the reporting server must be created and updated as part of the Unified CVP

installation or by means of the Operations Console. Do not use any other means to create or

update passwords.

Passwords for the Unified CVP Reporting Server are kept encrypted locally on the OAMP

server and are set on the reporting server. If these passwords are not in synch (are not identical),

Reporting Guide for Cisco Unified Customer Voice Portal Release 8.0(1)