Cisco Cisco Customer Voice Portal 8.0(1)

Database Schema

This chapter contains the following topics:

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About the Database Schema

The Unified CVP reporting server hosts an IBM Informix Dynamic Server (IDS) database,

which stores reporting data in a defined database schema. Customers who choose to deploy

Cisco Unified Intelligence Center (Unified IC) as their reporting platform must add the Informix

database as a data source in Unified IC.

The schema is fully published so that customers can develop custom reports. Customers may

not, however, extend the schema for their own purposes.

The schema provides Unified CVP customers with the ability to:

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Establish database connectivity with Unified IC and to import and run the Unified CVP

templates with Unified IC.

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Establish database connectivity with other commercial off-the-shelf reporting and analytics

engines and then build custom reports against the Unified CVP database schema.

Reporting Guide for Cisco Unified Customer Voice Portal Release 8.0(1)