Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide
Before Installing Unified CVP Software
This chapter discusses the procedures that you must perform prior to installing the Unified CVP
Software.
Software.
This section contains the following topics:
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Check Hardware and Software Requirements
Before you install the Unified CVP software, make note of all hardware and related software
requirements. You can view the Unified CVP Bill of Materials at the following location.
requirements. You can view the Unified CVP Bill of Materials at the following location.
(http://www.cisco.com/en/US/products/sw/custcosw/ps1006/
prod_technical_reference_list.html)
Disable Cisco Security Agent
If Cisco Security Agent is enabled and running, you must disable it prior to running the Unified
CVP installation program. To disable Cisco Security Agent, perform the following steps:
CVP installation program. To disable Cisco Security Agent, perform the following steps:
Step 1
From the Windows Start Menu, select Start > Settings > Control Panel > Administrative
Tools > Services. A Services screen appears.
Tools > Services. A Services screen appears.
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)
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Chapter 2