Cisco Cisco Unified Customer Voice Portal 11.0(1)
Index
IN-2
Cisco Internet Service Node (ISN) Product Description
OL-1250-03
H
HTTP Media Server
and ISN Voice Browser on same machine
I
ICM
Service Control
ICM deployment decision tree
inbound call routing
no Gatekeeper
with Gatekeeper
inline grammars
IPCC Local transfer
IP Transfer mode
in call transfer
IVRs
ISN
call transfer types
performance, maximizing
software component co-residence
IVR functional models
Queue Point IVR
IVRs
modes
L
Log files, error reporting
M
Media files
name and type
media files
file address
overview
Media Server
definition
multiple dial-peers, Gateway
N
NAM deployment decision tree
Nearest Voice Browser Option, Gateway
Network Voice Response Units (VRUs)
types
O
Out of Service condition, Gatekeeper
Outpulse transfer
P
preferences, Session Target
Q
R
reporting, termination call detail (TCD) records
re-queries, Gatekeeper
Resource Availability/Unavailability, Gatekeeper
S
SDDSN
alarm reporting
Service Control
Session Target, preferences
T