Cisco Cisco Computer Telephony Integration Option 8.5 Reference Guide
Index
IN-2
CTI Driver for Siebel 7 Reference Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
for Siebel events
Siebel event names
CTI OS Server
Customizing
CTI Driver
Siebel commands
D
Data availability
Data Store installation
DEF file
composition
reading
sample for event handling
sample of Login command
Driver
increasing log file size
parameters
specifying location
I
InboundConsumerCall event response
Increasing Driver log file size
Installing
Cisco Data Store
CTI Driver
L
Line types
Locating Siebel client logs
Logs, locating Siebel client
M
Macros, using Siebel
Message broadcasts, creating business
service
Multiple
calls, configuring switches
site architecture
N
Nortel Meridian switch-specific
information
Nortel Symposium switch-specific
information
P
Parameters
Driver
passed with broadcast statistics events
passed with call events
Service
Profiles, configuring