Cisco Headend System Release 2.7 User Guide
Open and Examine the getEASdata Utility Reports
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Note: Substitute the name of the EAS Data Report file that you want to open for
[EAS Data Report name].
Example: Type more EASdata.out.031008_1542.doc and then press Enter.
[EAS Data Report name].
Example: Type more EASdata.out.031008_1542.doc and then press Enter.
7 Go to Examining the getEASdata Utility Reports (on page 77) for help in
understanding the reports.
Examining the getEASdata Utility Reports
Refer to these instructions for general guidance in reviewing the two reports
generated by the getEASdata utility. These instructions provide an example of one
error that you might find. Refer to Sample EAS-Related Errors (on page 77) for
additional examples.
1 Scroll through the EAS Error Report. As you scroll through the various headings
generated by the getEASdata utility. These instructions provide an example of one
error that you might find. Refer to Sample EAS-Related Errors (on page 77) for
additional examples.
1 Scroll through the EAS Error Report. As you scroll through the various headings
contained in the report, look for errors. Errors are clearly marked in the report by
the word Error.
Example: The ***** eac in /etc/hosts.equiv ***** heading in the EAS Error
Report might include an error message similar to the following:
Error: There is no entry for eac in the hosts.equiv file.
Note: The eac needs to have one entry in the /etc/hosts.equiv file.
the word Error.
Example: The ***** eac in /etc/hosts.equiv ***** heading in the EAS Error
Report might include an error message similar to the following:
Error: There is no entry for eac in the hosts.equiv file.
Note: The eac needs to have one entry in the /etc/hosts.equiv file.
2 After locating an error in the EAS Error Report, look for the corresponding data
in the EAS Data Report.
Example: Using the example in step 1, the ***** eac in /etc/hosts.equiv *****
heading in the EAS Data Report might show that there is no line in the
/etc/hosts/equiv file that contains eac.
Example: Using the example in step 1, the ***** eac in /etc/hosts.equiv *****
heading in the EAS Data Report might show that there is no line in the
/etc/hosts/equiv file that contains eac.
3 Troubleshoot each error you find to the best of your ability.
Note: Call Cisco Services for assistance if you need it.
4 After correcting errors, transmit another EAS message and run the getEASdata
utility again.
Sample EAS-Related Errors
Refer to the following list for a discussion of a few additional EAS-related errors:
The EAS Error Report may list the word Error under the ***** Orbix.hosts on
the DNCS configuration ***** heading. The corresponding ***** Orbix.hosts on
the DNCS configuration ***** heading in the EAS Data Report may then list a
blank line.
Solution: An entry for NS:dncsatm:, using the full path, is required in the
Orbix.hosts file.
the DNCS configuration ***** heading. The corresponding ***** Orbix.hosts on
the DNCS configuration ***** heading in the EAS Data Report may then list a
blank line.
Solution: An entry for NS:dncsatm:, using the full path, is required in the
Orbix.hosts file.